Order Info
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We are dedicated to the best customer service experience!

SUMMARY OF ORDER INFO:

Payment Methods/Credit Card Processing

T.S. Shure accepts payment by Visa, Master Card, American Express, and Discover.
Please complete all of your payment transactions online, and do not send your credit card information via email. All transactions will appear on your credit card statement as Shure Products Inc.
In order to protect your credit card security, T.S. Shure will only process your orders online and will not accept credit cards via email or via phone.
Your order may be delayed if your shipping address is different from your billing address, as this is used as a security precaution to protect your credit card information.

Sales Tax

No sales tax on purchases shipped outside of Illinois. The tax rate for purchases sent to any Illinois address is 9.25%.

T.S. Shure is located in Illinois and taxes are only collected in this state. Taxes on purchases shipped to an Illinois address are automatically calculated during the checkout process. T.S. Shure is not required to collect sales tax on orders shipped outside of Illinois. You may be required to remit sales tax to your local taxing authority.

Replacement Parts

We are happy to help you with replacement parts for products you have just received in the last 30 days with missing parts or pieces! When you have the following information prepared below please Contact Us Here:

  • Item Number or UPC Code
  • Product Name or Description
  • Full Address
  • Retailer where you purchased product (if known)
  • Date Purchased or Received 

We will respond to all of these requests Monday to Friday during regular business hours and we let you know how we can be of assistance.

WHOLESALE INQUIRY

If you are intested in carrying our products, please send us the following information using the form below and sale representive will contact you shortly.

  • Company Name
  • Location

Non-Profit Organizations/Special Order Info

Schools, institutions of higher learning, charitable organizations, military, or government affiliates who are interested in purchasing our products can contact a customer service representative to place an order directly if order totals or exceeds $1,000 USD.

Coupon Codes and Sales Promotions

TSSHURE.com reserves the right to limit any promotions as seen on the website.
Coupon code promotions and other sales promotions including free items are awarded at the discretion of TSSHURE. Terms and conditions may apply.
Coupon codes will be limited to their scheduled promotional window and may not be applied at any other time.
Only one coupon code may be applied to each order.

Backorders

We do not accept orders for out of stock items. Check back with us later, as we frequently restock our inventory.

More T.S. Shure Products

Looking for more great products from T.S. Shure? Check with one of our friendly customer service representatives who can help you answer this and any other questions you might have related to your order. Please call 1.800.313.6329, or Contact Us Here
We look forward to sharing more of our great products with you!


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